Please note that we collect the following information solely for the purpose of providing the CoinW Alpha Services you request. We highly value the protection of your privacy and strictly adhere to the principles of lawfulness, legitimacy, and necessity when collecting your information. Please also understand that if you choose not to provide the information required for our Services, your experience with Alpha may be affected.
We may collect your personal information, including but not limited to your mobile device information, activity records, transaction records, and wallet addresses.
To provide specific Services, we may also collect your name, bank card number, mobile phone number, email address, and other relevant information.
Please note that your account password, private key, mnemonic phrase, and Keystore are not stored on or synchronized with Alpha's servers. Alpha does not provide services for recovering your account password, private key, mnemonic phrase, or Keystore.
In addition to the foregoing, when you use certain Alpha features, we will provide you with prior notice before collecting additional personal information required for such features. If you choose not to provide the requested information, you will be deemed to have declined to use the relevant feature of Alpha.
When you access a third-party DApp through Alpha, the third-party DApp may collect your personal information independently. Alpha does not collect, store, or have access to the personal information collected by any third-party DApp.
To the extent permitted by applicable laws and regulations, Alpha may collect and use your personal information without obtaining your prior authorization or consent under the following circumstances:
(1) Where it is related to national security or national defense security;
(2) Where it is related to public security, public health, or significant public interests;
(3) Where it is related to criminal investigations, prosecutions, trials, or the enforcement of judgments;
(4) Where the personal information has been voluntarily disclosed to the public by you;
(5) Where the personal information is collected from lawfully publicly disclosed sources, such as lawful news reports or government disclosures;
(6) Where it is necessary for maintaining the security, stability, or compliance of our Services, including identifying and resolving product or service failures;
(7) Other circumstances as permitted or required by applicable laws and regulations.
We collect information through the following methods:
(1) Information provided by you. For example, when you enter your name, mobile phone number, or bank card number in the "Profile" section, provide your email address when submitting feedback, or voluntarily provide additional information when using certain Services.
(2) Information collected during your use of Alpha. This includes information about your mobile device and your activity records while using Alpha.
(3) Information obtained from blockchain networks. We may retrieve all or part of your transaction records from blockchain networks. The official records maintained on the relevant blockchain shall prevail.
We use the unique identifier of your mobile device to verify the association between your device and your trading account.
We will send you important notifications in a timely manner, including software updates, amendments to the Service Agreement, and changes to this Privacy Policy.
Alpha provides a "Fingerprint Login" option in "System Settings" to enable you to manage your digital assets more conveniently and securely.
We process the feedback you submit by collecting your publicly available wallet address and the mobile device information you provide.
We collect your personal information for internal auditing, data analysis, research, and other purposes in order to continuously improve the quality of our Services.
In accordance with the Alpha Service Agreement and other applicable Alpha policies, Alpha may use user information to administer and manage user activities on the Platform.
We may also use your information as required by applicable laws and regulations or to comply with requests from regulatory authorities.
You have the following rights to control your personal information when using Alpha: You may manage your digital assets through the "Assets" section, including modifying your digital asset portfolio, transferring assets, and receiving assets.
Within the "Profile" section of Alpha, you may choose to perform the following actions:
(1) In the "Personal Center", you are not required to provide your name, mobile phone number, bank card information, or other personal information. However, when you use certain Services, you may be required to provide such information.
(2) Through "Submit Feedback", you may provide feedback, report issues, or submit suggestions regarding Alpha at any time. We welcome your feedback and are committed to continuously improving our Services.
When we collect your information for a specific purpose, we will notify you in advance. You have the right to refuse to provide the requested information. However, you acknowledge that by refusing to provide such information, you may be unable to use the relevant Alpha Services.
You acknowledge that neither you nor Alpha has control over whether your transaction records are publicly accessible, as blockchain transactions are inherently open and transparent across the blockchain network.
You acknowledge that once you access a third-party DApp through Alpha, the Alpha Service Agreement and Alpha Privacy Policy will no longer apply. For matters relating to your control over personal information collected by a third-party DApp, we recommend that you carefully review the applicable privacy policy and user agreement of the relevant third-party DApp before using its services.
You have the right to request that we update, modify, or delete your personal information.
You acknowledge that, under the circumstances described in Section I(6) of this Privacy Policy, we may collect your information without obtaining your prior authorization or consent.
The personal information collected and generated by Alpha will be stored on secure servers.
Where it is necessary to transfer your personal information to another country or jurisdiction, Alpha will obtain your prior authorization and conduct such cross-border data transfers in accordance with applicable laws, regulations, and regulatory requirements, while maintaining the confidentiality of your personal information.
Alpha will not share or transfer your personal information to any third party without your prior consent, except under the following circumstances:
(1) Where we have obtained your explicit consent or authorization in advance;
(2) Where the personal information has been voluntarily disclosed to the public by you;
(3) Where the personal information has been collected from lawfully publicly disclosed sources, including lawful news reports or government disclosures;
(4) Where sharing with Alpha's affiliates is necessary. In such cases, only the minimum information necessary will be shared, and such sharing will remain subject to the purposes set forth in this Privacy Policy;
(5) Where disclosure is required under applicable laws and regulations, legal procedures, or by competent administrative or judicial authorities;
(6) In connection with a merger or acquisition involving the transfer of personal information, Alpha will require the recipient of such personal information to continue to comply with this Privacy Policy.
If Alpha ceases operations, Alpha will promptly stop collecting your personal information, publish a notice of service termination on the Alpha platform, and delete or anonymize the personal information it holds within a reasonable period.
To protect your personal information, Alpha adopts data security technologies, strengthens internal compliance management, enhances information security training for employees, and implements secure access controls over relevant data to safeguard your privacy. Alpha is committed to utilizing various security technologies and supporting management systems to minimize the risks of information leakage, damage, misuse, unauthorized access, unauthorized disclosure, and unauthorized modification.
In addition, Alpha will implement other reasonable and necessary measures to protect your information. For example, within development environments, only de-identified information will be used for statistical analysis. When publishing research reports, the information contained in such reports will be de-identified. Alpha stores de-identified information separately from information that can be used to re-identify individuals, ensuring that individuals cannot be re-identified during subsequent processing of de-identified information.
Alpha has established a dedicated department responsible for personal information protection to conduct privacy impact assessments covering the collection, use, sharing, and entrusted processing of personal information. At the same time, Alpha has established internal control policies and adopts the principle of least privilege for personnel who may have access to your information. Alpha also monitors employees' handling of personal information through system controls and continuously provides training on applicable laws, privacy protection standards, and information security awareness.
We will send information security notifications through the "Message Center" in Alpha and periodically update account security and information protection guidance in the "Help Center" for your reference.
Please keep your Alpha account password, Keystore, and other authentication credentials secure. When you use the relevant Services, Alpha verifies your identity based on your login credentials and other authentication factors. If any of the foregoing information is disclosed, you may suffer losses or other adverse consequences. If you discover or suspect that your login credentials and/or other authentication information has been compromised, please contact us immediately so that we can take appropriate measures to prevent or mitigate potential losses.
Alpha has established the following special provisions regarding the protection of users under the age of 18:
Minors should use Alpha Services under the guidance and supervision of their parents or legal guardians.
We recommend that parents and legal guardians carefully read this Privacy Policy, the Alpha Service Agreement, and other applicable Alpha rules before guiding minors in the use of Alpha Services.
Alpha will protect the confidentiality and security of minors' personal information in accordance with applicable laws and regulations.
Please note that when you access a third-party DApp through Alpha, the privacy policy published by that third-party DApp will apply. The collection and use of your personal information by such third-party DApps are neither controlled by Alpha nor governed by this Privacy Policy. Alpha cannot guarantee that third-party DApps will implement personal information protection measures consistent with Alpha's standards.
You should exercise caution when selecting and using third-party DApps and take appropriate measures to safeguard your personal information. Alpha assumes no responsibility for the privacy practices of any third-party DApp.
Alpha will use reasonable security measures, consistent with the current state of technology, to protect your personal information against unauthorized disclosure, alteration, or destruction. However, because Alpha transmits data over wireless networks, Alpha cannot guarantee the privacy or security of information transmitted through wireless communications.
If you are a user outside the People's Republic of China, you are responsible for understanding and complying with all applicable laws, regulations, and rules of your jurisdiction relating to the use of Alpha Services.
If you have any questions regarding the use of your personal information while using Alpha Services, you may contact us by submitting feedback through Alpha or by other available contact methods.
You may review this Privacy Policy and other Alpha service rules within Alpha. We encourage you to review the Alpha Service Agreement and this Privacy Policy each time you access Alpha.
Any translated version of this Privacy Policy is provided solely for the convenience of users and is not intended to modify or amend any provision of this Privacy Policy. In the event of any inconsistency between the Chinese version and any translated version, the Chinese version shall prevail.
This Privacy Policy shall become effective on September 26, 2017.
For matters not expressly provided for in this Privacy Policy, you shall comply with Alpha's announcements and other applicable rules as updated from time to time.
Please understand that the Services provided by Alpha are continuously evolving and improving. If you choose to use any new Services that are not covered by the foregoing provisions, and such Services require Alpha to collect your information, Alpha will separately inform you of the scope and purpose of such information collection through in-app notifications, interactive processes, or applicable agreements, and obtain your consent where required.
Alpha will collect, use, store, disclose, and protect your information in accordance with this Privacy Policy and the applicable user agreement. If you choose not to provide the requested information, you may be unable to use certain Services or specific features thereof; however, this will not affect your use of other Services provided by Alpha.
In addition, third parties may provide services to you through Alpha. When you access a service operated by a third party, please note that such service is provided directly by the relevant third party. Where a third party collects your personal information, we recommend that you carefully review the applicable privacy policy and/or service agreement of that third party before using its services.
Please note that we collect the following information solely for the purpose of providing the CoinW Alpha Services you request. We highly value the protection of your privacy and strictly adhere to the principles of lawfulness, legitimacy, and necessity when collecting your information. Please also understand that if you choose not to provide the information required for our Services, your experience with Alpha may be affected.
We may collect your personal information, including but not limited to your mobile device information, activity records, transaction records, and wallet addresses.
To provide specific Services, we may also collect your name, bank card number, mobile phone number, email address, and other relevant information.
Please note that your account password, private key, mnemonic phrase, and Keystore are not stored on or synchronized with Alpha's servers. Alpha does not provide services for recovering your account password, private key, mnemonic phrase, or Keystore.
In addition to the foregoing, when you use certain Alpha features, we will provide you with prior notice before collecting additional personal information required for such features. If you choose not to provide the requested information, you will be deemed to have declined to use the relevant feature of Alpha.
When you access a third-party DApp through Alpha, the third-party DApp may collect your personal information independently. Alpha does not collect, store, or have access to the personal information collected by any third-party DApp.
To the extent permitted by applicable laws and regulations, Alpha may collect and use your personal information without obtaining your prior authorization or consent under the following circumstances:
(1) Where it is related to national security or national defense security;
(2) Where it is related to public security, public health, or significant public interests;
(3) Where it is related to criminal investigations, prosecutions, trials, or the enforcement of judgments;
(4) Where the personal information has been voluntarily disclosed to the public by you;
(5) Where the personal information is collected from lawfully publicly disclosed sources, such as lawful news reports or government disclosures;
(6) Where it is necessary for maintaining the security, stability, or compliance of our Services, including identifying and resolving product or service failures;
(7) Other circumstances as permitted or required by applicable laws and regulations.
We collect information through the following methods:
(1) Information provided by you. For example, when you enter your name, mobile phone number, or bank card number in the "Profile" section, provide your email address when submitting feedback, or voluntarily provide additional information when using certain Services.
(2) Information collected during your use of Alpha. This includes information about your mobile device and your activity records while using Alpha.
(3) Information obtained from blockchain networks. We may retrieve all or part of your transaction records from blockchain networks. The official records maintained on the relevant blockchain shall prevail.
We use the unique identifier of your mobile device to verify the association between your device and your trading account.
We will send you important notifications in a timely manner, including software updates, amendments to the Service Agreement, and changes to this Privacy Policy.
Alpha provides a "Fingerprint Login" option in "System Settings" to enable you to manage your digital assets more conveniently and securely.
We process the feedback you submit by collecting your publicly available wallet address and the mobile device information you provide.
We collect your personal information for internal auditing, data analysis, research, and other purposes in order to continuously improve the quality of our Services.
In accordance with the Alpha Service Agreement and other applicable Alpha policies, Alpha may use user information to administer and manage user activities on the Platform.
We may also use your information as required by applicable laws and regulations or to comply with requests from regulatory authorities.
You have the following rights to control your personal information when using Alpha: You may manage your digital assets through the "Assets" section, including modifying your digital asset portfolio, transferring assets, and receiving assets.
Within the "Profile" section of Alpha, you may choose to perform the following actions:
(1) In the "Personal Center", you are not required to provide your name, mobile phone number, bank card information, or other personal information. However, when you use certain Services, you may be required to provide such information.
(2) Through "Submit Feedback", you may provide feedback, report issues, or submit suggestions regarding Alpha at any time. We welcome your feedback and are committed to continuously improving our Services.
When we collect your information for a specific purpose, we will notify you in advance. You have the right to refuse to provide the requested information. However, you acknowledge that by refusing to provide such information, you may be unable to use the relevant Alpha Services.
You acknowledge that neither you nor Alpha has control over whether your transaction records are publicly accessible, as blockchain transactions are inherently open and transparent across the blockchain network.
You acknowledge that once you access a third-party DApp through Alpha, the Alpha Service Agreement and Alpha Privacy Policy will no longer apply. For matters relating to your control over personal information collected by a third-party DApp, we recommend that you carefully review the applicable privacy policy and user agreement of the relevant third-party DApp before using its services.
You have the right to request that we update, modify, or delete your personal information.
You acknowledge that, under the circumstances described in Section I(6) of this Privacy Policy, we may collect your information without obtaining your prior authorization or consent.
The personal information collected and generated by Alpha will be stored on secure servers.
Where it is necessary to transfer your personal information to another country or jurisdiction, Alpha will obtain your prior authorization and conduct such cross-border data transfers in accordance with applicable laws, regulations, and regulatory requirements, while maintaining the confidentiality of your personal information.
Alpha will not share or transfer your personal information to any third party without your prior consent, except under the following circumstances:
(1) Where we have obtained your explicit consent or authorization in advance;
(2) Where the personal information has been voluntarily disclosed to the public by you;
(3) Where the personal information has been collected from lawfully publicly disclosed sources, including lawful news reports or government disclosures;
(4) Where sharing with Alpha's affiliates is necessary. In such cases, only the minimum information necessary will be shared, and such sharing will remain subject to the purposes set forth in this Privacy Policy;
(5) Where disclosure is required under applicable laws and regulations, legal procedures, or by competent administrative or judicial authorities;
(6) In connection with a merger or acquisition involving the transfer of personal information, Alpha will require the recipient of such personal information to continue to comply with this Privacy Policy.
If Alpha ceases operations, Alpha will promptly stop collecting your personal information, publish a notice of service termination on the Alpha platform, and delete or anonymize the personal information it holds within a reasonable period.
To protect your personal information, Alpha adopts data security technologies, strengthens internal compliance management, enhances information security training for employees, and implements secure access controls over relevant data to safeguard your privacy. Alpha is committed to utilizing various security technologies and supporting management systems to minimize the risks of information leakage, damage, misuse, unauthorized access, unauthorized disclosure, and unauthorized modification.
In addition, Alpha will implement other reasonable and necessary measures to protect your information. For example, within development environments, only de-identified information will be used for statistical analysis. When publishing research reports, the information contained in such reports will be de-identified. Alpha stores de-identified information separately from information that can be used to re-identify individuals, ensuring that individuals cannot be re-identified during subsequent processing of de-identified information.
Alpha has established a dedicated department responsible for personal information protection to conduct privacy impact assessments covering the collection, use, sharing, and entrusted processing of personal information. At the same time, Alpha has established internal control policies and adopts the principle of least privilege for personnel who may have access to your information. Alpha also monitors employees' handling of personal information through system controls and continuously provides training on applicable laws, privacy protection standards, and information security awareness.
We will send information security notifications through the "Message Center" in Alpha and periodically update account security and information protection guidance in the "Help Center" for your reference.
Please keep your Alpha account password, Keystore, and other authentication credentials secure. When you use the relevant Services, Alpha verifies your identity based on your login credentials and other authentication factors. If any of the foregoing information is disclosed, you may suffer losses or other adverse consequences. If you discover or suspect that your login credentials and/or other authentication information has been compromised, please contact us immediately so that we can take appropriate measures to prevent or mitigate potential losses.
Alpha has established the following special provisions regarding the protection of users under the age of 18:
Minors should use Alpha Services under the guidance and supervision of their parents or legal guardians.
We recommend that parents and legal guardians carefully read this Privacy Policy, the Alpha Service Agreement, and other applicable Alpha rules before guiding minors in the use of Alpha Services.
Alpha will protect the confidentiality and security of minors' personal information in accordance with applicable laws and regulations.
Please note that when you access a third-party DApp through Alpha, the privacy policy published by that third-party DApp will apply. The collection and use of your personal information by such third-party DApps are neither controlled by Alpha nor governed by this Privacy Policy. Alpha cannot guarantee that third-party DApps will implement personal information protection measures consistent with Alpha's standards.
You should exercise caution when selecting and using third-party DApps and take appropriate measures to safeguard your personal information. Alpha assumes no responsibility for the privacy practices of any third-party DApp.
Alpha will use reasonable security measures, consistent with the current state of technology, to protect your personal information against unauthorized disclosure, alteration, or destruction. However, because Alpha transmits data over wireless networks, Alpha cannot guarantee the privacy or security of information transmitted through wireless communications.
If you are a user outside the People's Republic of China, you are responsible for understanding and complying with all applicable laws, regulations, and rules of your jurisdiction relating to the use of Alpha Services.
If you have any questions regarding the use of your personal information while using Alpha Services, you may contact us by submitting feedback through Alpha or by other available contact methods.
You may review this Privacy Policy and other Alpha service rules within Alpha. We encourage you to review the Alpha Service Agreement and this Privacy Policy each time you access Alpha.
Any translated version of this Privacy Policy is provided solely for the convenience of users and is not intended to modify or amend any provision of this Privacy Policy. In the event of any inconsistency between the Chinese version and any translated version, the Chinese version shall prevail.
This Privacy Policy shall become effective on September 26, 2017.
For matters not expressly provided for in this Privacy Policy, you shall comply with Alpha's announcements and other applicable rules as updated from time to time.
Please understand that the Services provided by Alpha are continuously evolving and improving. If you choose to use any new Services that are not covered by the foregoing provisions, and such Services require Alpha to collect your information, Alpha will separately inform you of the scope and purpose of such information collection through in-app notifications, interactive processes, or applicable agreements, and obtain your consent where required.
Alpha will collect, use, store, disclose, and protect your information in accordance with this Privacy Policy and the applicable user agreement. If you choose not to provide the requested information, you may be unable to use certain Services or specific features thereof; however, this will not affect your use of other Services provided by Alpha.
In addition, third parties may provide services to you through Alpha. When you access a service operated by a third party, please note that such service is provided directly by the relevant third party. Where a third party collects your personal information, we recommend that you carefully review the applicable privacy policy and/or service agreement of that third party before using its services.