FAQ

How to Protect Your Account from Being
Published on: 2025/08/13 10:54Last Update: 2025/08/13 10:54

How to Protect Your Account from Being Compromised

To ensure the security of your personal account and assets, please follow the best practices outlined below:

 

1. Keep Personal Security Information Confidential

  • Never disclose sensitive data such as email verification codes or passwords to anyone.

  • Official staff will never ask for your login password, trading password, or any verification code.

  • Be cautious when sharing screens or sending screenshots that may expose account-related information.

 

2. Verify the Login Platform

  • Manually enter the website URL: Avoid logging in via search engines. Always type the official website address directly (https://www.coinw.com/)

  • Beware of fake websites or apps: Do not enter your login credentials on any unofficial sites or applications.

  • Avoid clicking unknown links or scanning random QR codes: Phishing websites may instantly compromise your assets upon clicking.

 

3. Enable Anti-Phishing Code

CoinW offers an Anti-Phishing Code feature. You can enable it via Security Center > Anti-Phishing Code. Once set, all legitimate emails from CoinW will contain your unique anti-phishing code.

  • If an email does not contain this code, it is likely fraudulent.

  • When in doubt, feel free to contact our customer support, available 24/7, to verify the authenticity of any message or email.

 

4. Beware of Scams Claiming to Be "Official"

  • Refer only to official announcements for updates on activities and services.

  • CoinW will never request you to buy, withdraw, or transfer assets through unofficial channels.

  • Verify suspicious messages (calls, emails, websites, etc.) via  CoinW Official Verification Portal or by contacting support.

  • If scammed, preserve all chat and transaction records, and report the incident to local law enforcement immediately.

 

5. Be Cautious of High-Return Promises and Unsolicited Investment Tips

  • Stay alert to messages that promise high returns, “expert trading” or arbitrage opportunities. Avoid transferring funds to gambling sites or unknown platforms.

  • Do not trust unsolicited private messages, especially those recommending new projects or offering to buy/sell USDT at unusual prices with “guaranteed trades.”

  • Use official platforms only for all transactions. Private deals are risky and often lead to scams.

  • If scammed, act quickly to preserve evidence and contact the police.

 

Final Reminder

CoinW strongly urges all users to remain vigilant:

  • Never log into unofficial websites

  • Never click unknown links or scan suspicious QR codes

  • Always verify any questionable information through official channels or customer service

Your account security is our top priority. Stay alert and trade safely.

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Popular Articles
How to Protect Your Account from Being
Published on: 2025/08/13 10:54Last Update: 2025/08/13 10:54

How to Protect Your Account from Being Compromised

To ensure the security of your personal account and assets, please follow the best practices outlined below:

 

1. Keep Personal Security Information Confidential

  • Never disclose sensitive data such as email verification codes or passwords to anyone.

  • Official staff will never ask for your login password, trading password, or any verification code.

  • Be cautious when sharing screens or sending screenshots that may expose account-related information.

 

2. Verify the Login Platform

  • Manually enter the website URL: Avoid logging in via search engines. Always type the official website address directly (https://www.coinw.com/)

  • Beware of fake websites or apps: Do not enter your login credentials on any unofficial sites or applications.

  • Avoid clicking unknown links or scanning random QR codes: Phishing websites may instantly compromise your assets upon clicking.

 

3. Enable Anti-Phishing Code

CoinW offers an Anti-Phishing Code feature. You can enable it via Security Center > Anti-Phishing Code. Once set, all legitimate emails from CoinW will contain your unique anti-phishing code.

  • If an email does not contain this code, it is likely fraudulent.

  • When in doubt, feel free to contact our customer support, available 24/7, to verify the authenticity of any message or email.

 

4. Beware of Scams Claiming to Be "Official"

  • Refer only to official announcements for updates on activities and services.

  • CoinW will never request you to buy, withdraw, or transfer assets through unofficial channels.

  • Verify suspicious messages (calls, emails, websites, etc.) via  CoinW Official Verification Portal or by contacting support.

  • If scammed, preserve all chat and transaction records, and report the incident to local law enforcement immediately.

 

5. Be Cautious of High-Return Promises and Unsolicited Investment Tips

  • Stay alert to messages that promise high returns, “expert trading” or arbitrage opportunities. Avoid transferring funds to gambling sites or unknown platforms.

  • Do not trust unsolicited private messages, especially those recommending new projects or offering to buy/sell USDT at unusual prices with “guaranteed trades.”

  • Use official platforms only for all transactions. Private deals are risky and often lead to scams.

  • If scammed, act quickly to preserve evidence and contact the police.

 

Final Reminder

CoinW strongly urges all users to remain vigilant:

  • Never log into unofficial websites

  • Never click unknown links or scan suspicious QR codes

  • Always verify any questionable information through official channels or customer service

Your account security is our top priority. Stay alert and trade safely.

Was this article helpful?
0 out of 0 found this helpful
Limited-Time New User Offer!
Sign up now to claim your exclusive 12000 USDT gift pack!
Already have an account?Log In
Popular Articles