FAQ
How to contact CoinW official online customer service
APP
(1) Open the CoinW app and tap the account icon in the top left corner of the homepage to enter the "More" menu.
(2) Tap the headphone icon in the top right corner to be redirected to the customer service chat interface.
(3) In the chat interface, select the relevant topic or choose to speak with a live agent.
(4) Enter your email and TXID, then click the send button below to contact a live customer service agent.
(5) To upload an image or video, simply click the paperclip icon in the bottom left corner.
WEB
(1) Go to the official CoinW website: https://www.coinw.com/
(2) Click the headphone icon in the top right corner to open the customer service chat interface.
(3) Click "New Conversation," then select the relevant topic or choose transfer to artificial.
(4) Enter your email and TXID, then click the next button below to contact a live customer service agent.
(5) To upload images or videos, click the paperclip icon in the bottom left corner.
How to contact CoinW official email
You can reach CoinW official email through the following methods:
Send an email to CoinW customer service at: [email protected]
There is only one official customer service email. Any other email claiming to be official customer service is not from the official team. Please be cautious and verify carefully.
How to contact CoinW official online customer service
APP
(1) Open the CoinW app and tap the account icon in the top left corner of the homepage to enter the "More" menu.
(2) Tap the headphone icon in the top right corner to be redirected to the customer service chat interface.
(3) In the chat interface, select the relevant topic or choose to speak with a live agent.
(4) Enter your email and TXID, then click the send button below to contact a live customer service agent.
(5) To upload an image or video, simply click the paperclip icon in the bottom left corner.
WEB
(1) Go to the official CoinW website: https://www.coinw.com/
(2) Click the headphone icon in the top right corner to open the customer service chat interface.
(3) Click "New Conversation," then select the relevant topic or choose transfer to artificial.
(4) Enter your email and TXID, then click the next button below to contact a live customer service agent.
(5) To upload images or videos, click the paperclip icon in the bottom left corner.
How to contact CoinW official email
You can reach CoinW official email through the following methods:
Send an email to CoinW customer service at: [email protected]
There is only one official customer service email. Any other email claiming to be official customer service is not from the official team. Please be cautious and verify carefully.